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Emailhello@earthwhile.in

Shipping Policy

We ensure that our garments are packaged in durable and eco-friendly materials. Our logistics team and courier service providers work on all days except on Sundays and public holidays. We dispatch your order within 7 working days and most orders are delivered within 15 working days.

Please check the delivery address at the time of placing the order. If the incorrect address is selected at time of ordering or if the customer is unavailable to accept the order at the time of delivery, the customer will have to bear the cost of any subsequent delivery attempts.

We take great care to ensure that our products are packaged in a way that they arrive at your doorstep without any damage. However, if the packaging has been tampered with in any way, please refuse the package and return it to the delivery person. Additionally, please email us at hello@earthwhile.in with the order ID mentioned in the subject. We will ensure that a replacement is sent to you at no additional cost. Please ensure that the original tag and packaging are intact along with all the original contents of the package.

Please also read our refund/exchange policy.

At this time we do not ship outside of India.

Refund Policy

If you would like to return or exchange the garment, please write to us at hello@earthwhile.in within 2 days of receiving it. The garment will not be eligible for return or replacement if:

  • It is used, altered or washed
  • It is soiled or physically damaged
  • It is returned without all original packaging, tags, and contents the return/replacement request is not placed within 2 days of receipt of order

Please note that in case of returns, we will refund the money to your original mode of payment after deducting the pickup & postal charges (Rs. 200) within 7-8 working days of receiving the product at our place of business.

We take great care to ensure that our products are packaged in a way that they arrive at your doorstep without any damage. However, if the packaging has been tampered with in any way, please refuse the package and return it to the delivery person. Additionally, please email us at hello@earthwhile.in with the order ID mentioned in the subject. We will ensure that a replacement is sent to you at no additional cost. Please ensure that the original tag and packaging are intact along with all the original contents of the package.

Our garments are made with handwoven fabric and we love the little imperfections and surprises that the hand-made process offers. We do not consider them defects.